// Services5 core services · 8 more on request

Everything we build, run, and support.

We focus on five things and do them every week: repairs and builds, IT support, networks, homelabs, and security reviews. Everything else here is available on request, at the same published prices.

// Also available on request

More we can do, when you need it.

Same published prices. Tell us what you need and we'll give you an honest timeline; larger projects are scheduled around our core work.

03

Secure Access

Replace port forwards and exposed remote desktop with Zero Trust access.

1 service

// How we engage

Four ways to work with us.

01

Fixed-price packages

Most services have published, fixed-price packages. Scope is agreed in writing before any work starts.

02

Hourly

$95 / hr for home and $150 / hr for business, for ad-hoc support, engineering, and remediation. No long-term commitment.

03

Monthly plans

Care plans keep systems patched, monitored, and supported, with included hours that never roll over.

04

Remote or on-site

Remote by default, anywhere. On-site by arrangement: home visits in Duluth are $119 for the first hour with travel included, then $95/hr. Superior, Hermantown, and Proctor add a $35 trip fee; farther trips are quoted in advance.

// Process

How an engagement actually goes.

01

Scoping call

A 30-minute call. You describe what you have and what you want. We tell you which service fits — or that none does, and recommend the right alternative.

02

Fixed-scope proposal

A short, plainly worded statement of work: deliverables, timeline, price. No mystery line items. You approve before any work starts.

03

Build, ship, document

Implementation, then a write-up of exactly what was changed, how to maintain it, and how to reach the engineer who built it.

◆ Next step

Not sure which service fits?

Book a free 30-minute call. We'll look at your setup and tell you exactly what makes sense — including when the right answer is 'don't hire us for this.'