Pricing
Everything we offer. Every tier visible.
No "contact us for pricing." No enterprise tiers that hide the number. Every service, every tier, every price — on this page.
// Rate card
- Home and personal
- $95 / hr
- Remote support: 1-hour minimum, then 30-minute increments
- Business
- $150 / hr
- Business IT support, consulting, and remediation
- Repair diagnostic
- $49
- Credited toward the repair if you go ahead
- Home visit in Duluth
- $119
- First hour, travel included; then $95/hr. Business visits at the business rate, travel included
- Trip fee outside Duluth
- $35
- Superior, Hermantown, and Proctor. Farther trips quoted in advance
Deposits
Projects over $1,000 start with a 50% deposit, and the rest is due when the work is done. Parts for a custom build are paid up front.
Sales tax
Minnesota sales tax is added to parts, and to services where state law requires it. Your quote always shows it.
Quotes first
You approve the price before any work starts. If something changes, we ask before going over.
PI-01 · Flat-rate repairs + custom builds
PC Repair & Custom Builds
Flat-Rate Repairs
- Diagnostic: $49
- Virus and malware removal: $129
- Windows reinstall and cleanup: $129
- Windows 10 to 11 upgrade, or move to a new PC: $129
- SSD upgrade with your data copied over: $99 + parts
- Component install: RAM, graphics card, power supply, Wi-Fi: $59 + parts
- Cleanup and thermal service: $79
- File recovery: deleted files, or a drive that won't boot: $99
- Laptop screen, keyboard, battery, or fan: $89–$129 + parts
Custom Build
- Parts list for your budget, games, or workload
- Assembly and clean cable routing
- BIOS update and memory profile enabled
- Windows and drivers installed, fully updated
- Stress and thermal testing before pickup
- 90-day labor warranty
Custom Build — Premium
- Everything in Custom Build
- Show-quality cable management
- Fan curves and thermal tuning
- Your games, apps, and accounts set up
- Files moved over from your old PC
- Walkthrough at pickup
PI-02 · Remote + on-site IT
IT Support & Workstations
Remote Support
- Business: $150/hr
- Secure remote session
- Windows · macOS · Linux
- On-site by arrangement
Small-Office IT Plan
- 3-user minimum
- Patching + backups
- Support at $125/hr
PI-03 · Firewalls, Wi-Fi, VLANs, VPNs
Network & VPN
VPN Setup
- WireGuard / Tailscale / OpenVPN
- Up to 10 devices
- Or a kill-switch VPN gateway
- Runbook
Network Build-Out
- Up to 10 users, 2 APs
- Firewall + Wi-Fi
- VLAN segmentation
- Remote or site-to-site VPN
- As-built diagram
Managed Network
- Firmware + security updates
- Monitoring + alerts
- 1 hr changes / mo (no rollover)
PI-04 · Personal server builds + care
Homelab & Personal Servers
Homelab Build-Out
- Hardware + network design
- 2 installation sessions
- 30-day support
PI-05 · Exposure + configuration review
Security Review
Home & Homelab
- One site, one public IP
- Exposure scan
- Firewall + VPN review
- Written fix list
Small Business
- $2,500 for 11–25 users
- Up to 5 public IPs
- Remote access + identity
- Secrets + email domain
- Prioritized report
- Readout call
Also available on request
Same published prices, scheduled around our core work. Ask and we'll give you an honest timeline.
PI-06 · Custom AI integrations
AI Integration
Project
- One workflow, one integration
- Your infrastructure or ours
- 30-day support
Ongoing
- Iteration + new integrations
- Retainers from $2,000/mo
- Cost + error monitoring
PI-07 · Self-hosted n8n
Workflow Automation
Pro
- Backups + monitoring
- Up to 10 workflows
- Docs + runbook
- 30-day support
PI-08 · Ad-hoc, reviews, and builds
Infrastructure Consulting
Architecture Review
- 2-hour deep dive
- Written report
- Prioritized action list
Infrastructure Build-Out
- Server + storage design
- Backups + remote access
- 30-day support
PI-09 · PI Sentinel self-hosted agent
Infrastructure Monitoring
PI Sentinel License
- Single Docker container
- Discord + Telegram alerts
- 12 months of updates
- 30-day refund
PI-10 · Cloudflare Tunnel + Access
Zero Trust Access
Tunnel Pro
- Multi-tunnel
- SSO (Google/Microsoft)
- 100 users
- 2 handoff calls
Managed Retainer
- Monthly policy review
- Monitoring
- User and access changes
- First response within 12 hours
PI-11 · Next.js + Cloudflare Pages sites
Web Platforms
Starter
- Up to 5 pages
- Mobile-friendly, fast-loading
- Contact form to your email
- Basic on-page SEO + Google Search Console
- 2 rounds of revisions
- Domain, hosting and code in your name
- Free hosting on Cloudflare (no monthly platform fee)
Business
- Up to 12 pages
- Blog or news section you can update
- Analytics + structured data for search
- Contact form to email (and Discord or text if you like)
- 2 rounds of revisions
- Domain, hosting and code in your name
- Free hosting on Cloudflare (no monthly platform fee)
Care
- Runs on your own Cloudflare account, managed by us
- Security and software updates
- Uptime watch: we hear about an outage before you do
- Monthly check: form, domain renewal, Google errors
- Edits when you need them, $150/hr quoted first
- Cancel any time; you keep everything
Care+
- Everything in Care
- 1 hour of edits every month (no rollover)
- Cancel any time; you keep everything
PI-12 · Nextcloud + Immich seats
Private Cloud
PI-13 · Dedicated game server slots
Managed Game Servers
◆ Next step
Not sure which service you need?
Book a free 30-minute discovery call. We'll look at your situation and tell you exactly what makes sense.