// PI-01 · PC Repair & Custom Builds
Fixed right, built to last.
PC and laptop repairs, upgrades, and custom-built PCs, at flat published prices. Duluth, Minnesota, by appointment, from an engineer who also builds and runs business networks.
// How it works
Most computer problems have a known fix and a fair price. You should know both before you hand over your machine. Every common job below has a flat price, and you approve the quote before any work starts.
Joshua Pitt
Founder, Pitt Industries
Every repair and build is done by the founder personally, not handed off to a technician you'll never meet.
01
Book a time
Tell us what's wrong and pick a drop-off time. Pickup and on-site visits are available by arrangement.
02
Diagnose and quote
We find the cause and send you a flat price. Nothing happens until you say yes.
03
Fixed and tested
Repaired, stress-tested, and returned with notes on what changed and a 90-day labor warranty.
// Coverage
- Slow, freezing, or won't boot
- Virus and malware removal
- Windows reinstalls and cleanups
- Windows 10 to 11 upgrades and data transfer
- SSD, memory, graphics card, and power supply upgrades
- Laptop screens, keyboards, batteries, and fans
- Overheating, dust, and fan noise
- Custom gaming and workstation builds
// Custom builds
Gaming rigs, editing workstations, and quiet office machines. You get a parts list matched to your budget and what you actually run, and you own every part. Parts are bought at retail cost and paid up front.
Custom Build
- Parts list for your budget, games, or workload
- Assembly and clean cable routing
- BIOS update and memory profile enabled
- Windows and drivers installed, fully updated
- Stress and thermal testing before pickup
- 90-day labor warranty
Custom Build — Premium
- Everything in Custom Build
- Show-quality cable management
- Fan curves and thermal tuning
- Your games, apps, and accounts set up
- Files moved over from your old PC
- Walkthrough at pickup
// Our promises
- Quote first
- Nothing beyond the diagnostic happens until you approve the price.
- Back up first
- Keep a current backup. We'll offer one before any work that touches your data.
- Your data stays yours
- We open only what the repair needs and never keep copies of your files.
- 90-day labor warranty
- If the same fault comes back because of our work, the fix is free. Parts carry the maker's warranty.
// What we don't do
- Phones and tablets
- We work on desktops and laptops only.
- Board-level repair
- No micro-soldering. If a board has failed, we'll quote a replacement instead.
- Failed-drive recovery
- We recover deleted files and files from drives that still spin up. Drives that click or aren't detected need a clean-room lab, and we'll refer you to one.
- Used PCs for sale
- We don't stock or resell hardware. Build parts are bought for you at retail cost.
// FAQ
// After the repair
The same engineer who fixes your PC sets up home networks, VPNs, and homelabs, and runs IT for small offices. When you're ready for more than a repair:
◆ Next step
Tell us what's wrong.
Describe the problem or the build you have in mind. We'll reply with a price and a drop-off time.