Built for the problem actually in front of you.

// Capabilities, assembled

The same capabilities you can buy à la carte. Combined into one engagement.

Most real business problems don't sit inside one service line. They sit at the intersection — AI that needs an automation runtime, an automation that needs a Zero-Trust tunnel, a website that needs to feed leads into the rest of the business. Custom Solutions is the engagement model for the intersection.

• 01

  Workstations & builds

  Custom PCs and workstations, set up and documented

• 02

  IT support

  Backups, hardening, support plans, on-site

• 03

  Networking & VPN

  Firewalls, Wi-Fi, VLANs, remote + site-to-site VPN

• 04

  Servers + storage

  Small-office and homelab builds, NAS, backups

• 05

  Security review

  Exposure + configuration review, fix list

• 06

  AI integration

  API workflows, RAG, self-hosted LLMs, MCP servers

• 07

  Workflow automation

  Self-hosted n8n, custom workflows, retainers

• 08

  Monitoring

  PI Sentinel agent + Uptime Kuma

• 09

  Zero Trust access

  Cloudflare Tunnel + Access, no port-forwards

• 10

  Web builds

  Next.js + Cloudflare Pages, owned by you

• 11

  Self-hosted cloud

  Nextcloud + Immich on your own hardware

// Playbook shelf

Industry shapes the work usually takes.

These aren't off-the-shelf products. They're patterns we know how to build, useful as a starting point in your discovery call. Every actual engagement is tailored to your data, your tools, and the result you need.

1. 01

   Law firms & professional services

   Intake & document-review AI

   Inbound-lead triage, conflict checks, and document summarization against your matter library. RAG over case files. Outputs land in your existing case-management system, not a vendor portal.

2. 02

   Trades & home services

   Booking + dispatch automation

   Inbound call/form/SMS → AI qualification → calendar booking → SMS confirmation → tech dispatch. Self-hosted so your CRM data never leaves your stack.

3. 03

   Real estate

   Lead qualification + nurture

   Inbound-lead enrichment, AI qualification call, drip-cadence automation, and CMA-summary generation. Plugs into your existing CRM and MLS feed.

4. 04

   Manufacturing & shops

   Quote-to-job pipeline

   RFQ intake → spec extraction → quote drafting → job-folder creation. Pulls historical pricing from your records to keep margins consistent across estimates.

Don't see your shape? That's expected. Most engagements don't fit a playbook cleanly. The discovery call is how we figure out what yours actually looks like.

// How an engagement runs

From first call to running in production, usually within two months.

1. 01

   Discovery call

   30–60 minutes. You walk us through the business, the workflow that's the most painful, and what 'done' would look like. We tell you whether the right tool is AI, automation, an integration, or none of the above.

2. 02

   Written scope + fixed price

   Within 48 hours you receive a one-page scope with the deliverables, the assumptions, the timeline, and a fixed price. Nothing starts until you approve. No mystery line items.

3. 03

   Build against your data

   We work iteratively against real samples from your business — not synthetic test data. You see progress weekly. Adjustments happen mid-build, not after launch.

4. 04

   Deploy, document, support

   Deployment to your infrastructure or ours. A runbook for the operator on your side. Thirty days of post-launch support included; ongoing care via a monthly retainer.

// Scope of practice

What we don't do.

We don't sell strategy decks, take on indefinite-scope retainers without a written outcome, build agents that take production actions without human review, deploy against synthetic test data, or quote prices before we understand the workflow. We also don't take on engagements that are obviously the wrong fit for a small operator — at some scale you need a vendor, and we'll say so.

// Common questions

Answered before you ask.