— Pillar II · Custom Business Solutions —
Built for the problem actually in front of you.
Bespoke AI + automation projects assembled from our full set of capabilities. Discovery-led, fixed-scope, built by hand, deployed on your infrastructure or ours.
— Capabilities, assembled —
The same eight capabilities you can buy à la carte. Combined into one engagement.
Most real business problems don't sit inside one service line. They sit at the intersection — AI that needs an automation runtime, an automation that needs a Zero-Trust tunnel, a web build that needs an LLC behind it. Custom Solutions is the engagement model for the intersection.
- i.
AI integration
API workflows, RAG, self-hosted LLMs, MCP servers
- ii.
Workflow automation
Self-hosted n8n, custom workflows, retainers
- iii.
Zero Trust access
Cloudflare Tunnel + Access, no port-forwards
- iv.
Web builds
Next.js + Cloudflare Pages, owned by you
- v.
Self-hosted cloud
Nextcloud + Immich for files and photos
- vi.
Game-server hosting
Managed AMP slots on our own metal
- vii.
Monitoring
Self-hosted Sentinel agent + Uptime Kuma
- viii.
Business formation
MN LLC filing + registered-agent service
— Playbook shelf —
Industry shapes the work usually takes.
These aren't off-the-shelf products. They're patterns we've built before, useful as a starting point in your discovery call. Every actual engagement is tailored to your data, your tools, and the result you need.
i.
Law firms & professional services
Intake & document-review AI
Inbound-lead triage, conflict checks, and document summarization against your matter library. RAG over case files. Outputs land in your existing case-management system, not a vendor portal.
ii.
Trades & home services
Booking + dispatch automation
Inbound call/form/SMS → AI qualification → calendar booking → SMS confirmation → tech dispatch. Self-hosted so your CRM data never leaves your stack.
iii.
Real estate
Lead qualification + nurture
Inbound-lead enrichment, AI qualification call, drip-cadence automation, and CMA-summary generation. Plugs into your existing CRM and MLS feed.
iv.
Manufacturing & shops
Quote-to-job pipeline
RFQ intake → spec extraction → quote drafting → job-folder creation. Pulls historical pricing from your records to keep margins consistent across estimates.
Don't see your shape? That's expected. Most engagements don't fit a playbook cleanly. The discovery call is how we figure out what yours actually looks like.
— How an engagement runs —
From first call to operating production in roughly six weeks.
i.
Discovery call
30–60 minutes. You walk us through the business, the workflow that's the most painful, and what 'done' would look like. We tell you whether the right tool is AI, automation, an integration, or none of the above.
ii.
Written scope + fixed price
Within 48 hours you receive a one-page scope with the deliverables, the assumptions, the timeline, and a fixed price. Nothing starts until you approve. No mystery line items.
iii.
Build against your data
We work iteratively against real samples from your business — not synthetic test data. You see progress weekly. Adjustments happen mid-build, not after launch.
iv.
Deploy, document, support
Deployment to your infrastructure or ours. A runbook for the operator on your side. Thirty days of post-launch support included; ongoing care via a Program retainer.
— Scope of practice —
What we don't do.
We don't sell strategy decks, take on indefinite-scope retainers without a written outcome, build agents that take production actions without human review, deploy against synthetic test data, or quote prices before we understand the workflow. We also don't take on engagements that are obviously the wrong fit for a small operator — at some scale you need a vendor, and we'll say so.
— Common questions —
Answered before you ask.
— Next step —
A specific problem in mind?
Book a 30–60 minute discovery call. We'll walk through what's painful, what the right tools are, and what we'd build if you hired us. No commitment, and no slide decks.